TY - BOOK AU - Hoyle,David TI - ISO 9000 quality systems handbook SN - 0750644516 AV - TS156 .H692 2001 U1 - 658.5/62 21 PY - 2001/// CY - Oxford, Boston PB - Butterworth-Heinemann KW - Quality control KW - Total quality management KW - Standards N1 - "Completely revised in response to ISO 9000:2000."; Includes bibliographical references and index UR - http://www.loc.gov/catdir/description/els031/2001043866.html UR - http://www.loc.gov/catdir/toc/els031/2001043866.html ER -