TY - BOOK AU - Evans,James R. AU - Lindsay,William M. TI - The management and control of quality SN - 0324066805 AV - TS156 .Ev1 2002 U1 - 658.5/62 21 PY - 2002/// CY - Cincinnati, Ohio PB - South-Western KW - Quality control KW - Total quality management KW - Quality assurance N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/enhancements/fy1514/2001020077-b.html UR - http://www.loc.gov/catdir/enhancements/fy1514/2001020077-d.html ER -