Schmenner, Roger W., 1947- Production/operations management : concepts and situations / Roger W. Schmenner. - 4th ed. - New York : London : Macmillan ; Collier Macmillan, c1990. - xv, 797 p. : ill. ; 25 cm. Includes bibliographies and index. ISBN: 0024069256 LCCN: 89034124 Subjects--Topical Terms: Production management--Case studies. LC Class. No.: TS155 / .Sch4 1990 Dewey Class. No.: 658.5