TY - BOOK AU - Russell,Roberta S. AU - Taylor,Bernard W. TI - Operations management: quality and competitiveness in a global environment SN - 0471692093 (cloth) AV - TS155 .R91 2006 U1 - 658.5 22 PY - 2006/// CY - Hoboken, NJ PB - John Wiley KW - Production management KW - Quality control N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/toc/fy0713/2004059096.html UR - http://www.loc.gov/catdir/enhancements/fy0618/2004059096-d.html ER -