TY - BOOK AU - Lannon,John M. TI - Technical communication SN - 0321089790 (pbk.) AV - T11 .L28 2003 U1 - 808/.066 21 PY - 2003/// CY - New York PB - Longman KW - Technical writing KW - Communication of technical information N1 - Includes bibliographical references (p. 760-777) and index ER -