TY  - BOOK
AU  - Bryson,McDowell
AU  - Ziminski,Adele
TI  - The concierge: key to hospitality : a training manual 
SN  - 0471528935 (paper : acidfree paper)
AV  - TX911.3.C63 B841 1992
U1  - 647.94/068/3 20
PY  - 1992///
CY  - New York
PB  - Wiley
KW  - Hotel concierges
N1  - Includes index
UR  - http://www.loc.gov/catdir/description/wiley033/92002561.html
UR  - http://www.loc.gov/catdir/toc/onix04/92002561.html
ER  -