TY - BOOK AU - Riley,Judith TI - Getting the most from your data SN - 9780749466824 AV - Q180.55.E4 .R44 1990 U1 - 658.3/14 23 PY - 1990/// CY - Philadelphia, Pa. PB - Kogan Page KW - Employee motivation KW - Research KW - Communication in organizations KW - Organizational change N1 - Acknowledgements -- Introduction: energising research for high performance -- Conversation 1: in the beginning : a conversation with Sir Robert Worcester the pioneer of employee research -- Defining your objectives -- Involving and communicating with employees : data or discussion? -- Qualitative techniques and methods -- Lies, dammed lies, and statistics -- Questionnaire development and design -- Maximising response rates -- Burning issues your research can cover -- Emerging issues -- Understanding and getting the most from your data -- Turning the results into the organisational story -- An international perspective -- Making the business case -- Lights : sound : action! -- The six key stages -- Putting the action plan in place -- Who is responsible for taking action? -- Translating action points into action -- Keeping the research alive and well -- What does the future hold for internal research? ER -