Heyman, Richard <br/><br/>
Why Didn't You Say That In The First Place?:  How to be Understand at Work/ 

 - San Francisco  Jossey-Bass Publishers  1994 
 - xix,183p.:  ill.; 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>1555426530 
<br/><br/><label>LC Class. No.: </label>HD30.3  / .H51 1994