TY - BOOK AU - Wysocki,Robert K. AU - DeMichiell,Robert L. TI - Managing information across the enterprise SN - 0471127191 AV - HD30.2 .W9 1997 PY - 1997/// CY - New York PB - John Wiley and sons N1 - Includes bibliographical references (p. 357-372) and index ER -