TY  - BOOK
AU  - Robbins,Stephen P.
AU  - Hunsaker,Phillip L.
TI  - Training in interpersonal skills: TIPS for managing people at work 
SN  - 0134358279
AV  - HF5549.12 .R53 1996
U1  - 658.3/02 20
PY  - 1996///
CY  - Upper Saddle River, N.J.
PB  - Prentice Hall
KW  - Supervision of employees
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. 297-305)
ER  -