TY  - BOOK
AU  - Poister,Theodore H.
TI  - Measuring performance in public and nonprofit organizations
SN  - 078794999X
AV  - HD58.9 .P75 2003
PY  - 2003///
CY  - San Francisco 
PB  - Jossey-Bass
N1  - Includes bibliographical references and index
ER  -