Poister, Theodore H. <br/><br/>
Measuring performance in public and nonprofit organizations / 

 - 1st ed. 
 - San Francisco   Jossey-Bass,  2003. 
 - xxi, 289 p. :  ill. (maps) ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>078794999X 
<br/><br/><label>LC Class. No.: </label>HD58.9  / .P75 2003