TY - BOOK AU - Thill,John V. AU - Bovée,Courtland L. TI - Excellence in business communication SN - 0130909475 AV - HF5718 .J61 2002 U1 - 658.4/5 21 PY - 2002/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Business communication KW - United States KW - Case studies N1 - Supplemented by a companion Web site; Includes bibliographical references (p. 1-10 (3rd group)) and indexes ER -