Endres, Al C., 1942- Improving R&D performance the Juran way / Improving R and D performance the Juran way Al Endres. - New York : John Wiley, c1997. - xiv, 258 p. : ill. ; 24 cm. Includes bibliographical references (p. 239-247) and index. ISBN: 0471163708 (alk. paper) LCCN: 97008870 Subjects--Topical Terms: Total quality management.Research, Industrial. LC Class. No.: HD30.4 / .En2 1997 Dewey Class. No.: 658.5/7