Service management : operations, strategy, and information technology / 7

By: Fitzsimmons, James AContributor(s): Fitzsimmons, Mona JMaterial type: TextTextPublication details: Boston McGraw-Hill/Irwin, 2004Edition: 4th edDescription: xx, 587 p. : ill. (maps) ; 27 cm. +ISBN: 0072823739 ; 0071214577LOC classification: HD9980.5 | .F57 2004
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Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
ATU Book ATU Book SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY
General Stacks 		HD9980.5 .F57 2004 (Browse shelf(Opens below)) c1 Available 0000015417
ATU Book ATU Book SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY
General Stacks 		HD9980.5 .F57 2004 (Browse shelf(Opens below)) c2 Available 0000017079
ATU Book ATU Book SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY
General Stacks 		HD9980.5 .F57 2004 (Browse shelf(Opens below)) c3 Available 0000015416
ATU Book ATU Book SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY
General Stacks 		HD9980.5 .F57 2004 (Browse shelf(Opens below)) c4 Available 0000017151
Total holds: 0

Includes bibliographical references and indexes.

System requirements for accompanying computer disc: Pentium based processor, Microsoft Windows 98/2000/XP, Microsoft Internet Explorer 5.5 as default browser, Microsoft Office or equivalent.

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