Loyalty.com : customer relationship management in the new era of Internet marketing / Frederick Newell.

By: Newell, Frederick, 1926-Material type: TextTextPublication details: New York : McGraw-Hill, c2000Description: xx, 325 p. ; 24 cmISBN: 0071357750Subject(s): Internet marketing | Customer relationsDDC classification: 658.8/4 LOC classification: HF5415.1265 | .N42 2000
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Item type Current library Call number Status Date due Barcode Item holds
ATU Book ATU Book SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY
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HF5415.1265 .N42 2000 (Browse shelf(Opens below)) Available 0000012643
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Includes bibliographical references (p. 306-317) and index.

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