Quality: from customer needs to customer satisfaction/

By: Bergman, BoContributor(s): Klefsjö, BengtMaterial type: TextTextPublication details: London McGraw-Hill Book Co, 1994Description: 478 p. : ill. ; 23 cmISBN: 0077090160 LOC classification: HF5415.5 | .B45 1994
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Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
ATU Book ATU Book SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY
General Stacks 		HF5415.5 .B45 1994 (Browse shelf(Opens below)) c1 Available 0000013702
Total holds: 0

Includes bibliographical references and index.

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