Marketing for keeps : building your business by retaining your customers /
Material type:
TextPublication details: New York Jhn Wiley & sons 1993Description: xii, 244 p. : ill. ; 25 cmISBN: 047154017X LOC classification: HF5415.5 | .F97 1993
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
ATU Book
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SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY General Stacks | HF5415.5 .F97 1993 (Browse shelf(Opens below)) | c1 | Available | 0000013697 | ||
|
ATU Book
|
SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY General Stacks | HF5415.5 .F97 1993 (Browse shelf(Opens below)) | c2 | Available | 0000012722 |
Total holds: 0
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| HF5415.5 .C47 1998 Marketing : creating value for customers / | HF5415.5 .D28 1989 Total customer service : the ultimate weapon / | HF5415.5 .D63 1991 How to provide excellent service in any organization : a blueprint for making all the theories work / | HF5415.5 .F97 1993 Marketing for keeps : building your business by retaining your customers / | HF5415.5 .F97 1993 Marketing for keeps : building your business by retaining your customers / | HF5415.5 .G98 1995 The dynamics of service : reflections on the changing nature of customer/provider interactions / | HF5415.5 .G98 1995 The dynamics of service : reflections on the changing nature of customer/provider interactions / |
Includes bibliographical references and index.
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