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Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.

By: Davidow, William H Contributor(s): Uttal, Bro Material type: Text

TextPublication details: New York : Harper & Row, c1989Edition: 1st edDescription: xxii, 227 p. ; 24 cmISBN: 0060161809Subject(s): Customer servicesDDC classification: 658.8/12 LOC classification: HF5415.5 | .D28 1989

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode	Item holds
ATU Book	SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY General Stacks	HF5415.5 .D28 1989 (Browse shelf(Opens below))	c1	Available		0000013245

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