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Operations management : improving customer service / Richard J. Schonberger, Edward M. Knod, Jr.

By: Schonberger, Richard Contributor(s): Knod, Edward M Material type: Text

TextPublication details: Homewood, IL : Irwin, c1991Edition: 4th ed., International student edDescription: xvii, 926 p. : ill. ; 23 cmISBN: 0256098816 (International ed. : pbk.); 0256082405Subject(s): Production managementDDC classification: 658.5 LOC classification: TS155 | .S6 1991

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Item type	Current library	Call number	Status	Date due	Barcode	Item holds
ATU Book	SCHOOL OF APPLIED SCIENCE & ENGINEERING LIBRARY - ACCRA TECHNICAL UNIVERSITY General Stacks	TS155 .S6 1991 (Browse shelf(Opens below))	Available		0000008336

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Includes bibliographical references and index.

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