Customer service : career success through customer satisfaction / Paul R. Timm.
Material type:
TextSeries: Neteffect series. Job skills.Publication details: Upper Saddle River, NJ : Prentice Hall, c2001Edition: 2nd edDescription: viii, 223 p. : ill. ; 23 cmISBN: 0130859591Subject(s): Customer services | Consumer satisfaction | Customer relations | Success in businessDDC classification: 658.8/12 LOC classification: HF5415.5 | .T48 2001
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
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SCHOOL OF BUSNESS AND MANAGEMENT LIBRARY - ACCRA TECHNICAL UNIVERSITY General Stacks | HF5415.5 .T48 2001 (Browse shelf(Opens below)) | Available | 0000014219 |
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Includes index.
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