The mediation field guide : transcending litigation and resolving conflicts in your business or organization /

Phillips, Barbara Ashley,

The mediation field guide : transcending litigation and resolving conflicts in your business or organization / - 1st ed. - San Francisco Jossey-Bass, 2001. - xxvi, 321 p. ; 24 cm.

Includes bibliographical references and index.

078795571X

HD42 / .P54 2001

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