The service trainer handbook : managing service businesses in the 1990's /

Denton, D. Keith.

The service trainer handbook : managing service businesses in the 1990's / - New York, N.Y. : McGraw-Hill, 1992. - viii, 128 p. : ill. ; 24 cm.

Includes bibliographical references (p. 115-121) and index.

0070164142



HD9980.5 / .D43 1992

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