Meeting customer needs
Smith, Ian
Meeting customer needs - 2nd ed. - London : Butterworth/Heinemann, 1997. - xiv,2312p. : ill. ;
Includes index.
0750633913
HF5415.5 / Sm51 1997
Meeting customer needs - 2nd ed. - London : Butterworth/Heinemann, 1997. - xiv,2312p. : ill. ;
Includes index.
0750633913
HF5415.5 / Sm51 1997