Achieving excellence in guest service/
Ive, Josephine
Achieving excellence in guest service/ - Melbourne Hospitality press 2000 - xi, 260p. : ill. ;
Includes index
1862504849
TX911 .C8 / .Iv3 2000
Achieving excellence in guest service/ - Melbourne Hospitality press 2000 - xi, 260p. : ill. ;
Includes index
1862504849
TX911 .C8 / .Iv3 2000