Operations management : quality and competitiveness in a global environment /

Russell, Roberta S.

Operations management : quality and competitiveness in a global environment / Roberta S. Russell, Bernard W. Taylor III. - 5th ed. - Hoboken, NJ : John Wiley, c2006. - xxii, 808 p. : ill. (chiefly col.) ; 29 cm.

Includes bibliographical references and index.

0471692093 (cloth) 9780471692096 (cloth)

2004059096


Production management.
Quality control.

TS155 / .R91 2006

658.5

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