Service management and operations /
Haksever, Cengiz.
Service management and operations / Cengiz Haksever ... [et al]. - 2nd ed. - Upper Saddle River Prentice Hall, 2000. - xx, 584 p. : ill. ; 26 cm.
Includes bibliographical references and index.
0130813389
HD9980.5 / .Se31 2000
Service management and operations / Cengiz Haksever ... [et al]. - 2nd ed. - Upper Saddle River Prentice Hall, 2000. - xx, 584 p. : ill. ; 26 cm.
Includes bibliographical references and index.
0130813389
HD9980.5 / .Se31 2000