Service operations management /
Fitzsimmons, James A.
Service operations management / - New York McGraw-Hill, 1982. - xiv, 449 p. : ill. ; 25 cm.
Includes bibliographies and index.
0070212155
HD9980.5 / .F57 1982
Service operations management / - New York McGraw-Hill, 1982. - xiv, 449 p. : ill. ; 25 cm.
Includes bibliographies and index.
0070212155
HD9980.5 / .F57 1982